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Roles and permissions

What an administrator, a manager, field staff and an owner can see and do.

Each user has a role. It decides which screens they see and what they can change.

RoleWhat they see and do
AdministratorEverything. Only administrators invite, edit, deactivate and delete users, open Settings, edit message templates and rules, change the booking engine settings and issue invoices
ManagerThe properties and bookings of the buildings and properties assigned to them: stays, guests, jobs, incidents, owners and invoices for those properties. They prepare invoice drafts
Field staffTheir cleaning and other jobs, with the rental’s access details, and their reports
OwnerA record in Owners, for their statements and the brief about their rentals. They cannot log in yet

Limit a manager to some properties

In Users, open the manager’s page, Buildings and properties section:

  • All buildings and all properties: including those added later.
  • Or tick buildings (they also give the properties added to them later) and properties outside a building.

With nothing ticked, the manager sees no property.

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