Set up sending and receiving emails
Send from your own address (SMTP) and receive replies in Messages (IMAP).
By default, HostlyApp sends your emails from its own address. To send them from yours and receive replies in Messages, set up your mailbox. Only administrators see these settings (gear icon > Settings).
Email sending (SMTP)
- Settings > Email sending, tick Send emails from my own mailbox (SMTP).
- Enter the server, port, encryption, username and password. Your provider (Google Workspace, Microsoft 365, OVH, IONOS…) lists them in its help pages.
- Enter the sender name and address, and if needed a separate address for invoices.
- Test the connection sends a test email, even before you save.
| Encryption | Usual port |
|---|---|
| SSL/TLS | 465 |
| TLS (STARTTLS) | 587 |
Receiving emails (IMAP)
- Settings > Receiving emails, tick Receive replies in my own mailbox (IMAP).
- Enter the IMAP server (port 993 with SSL/TLS), username, password and folder (usually
INBOX). - Reply address: the address your partners reply to. It must arrive in this mailbox.
HostlyApp reads the mailbox every few minutes and files each reply in the right conversation. Only emails received after you turn it on are read.