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Get paid online with Stripe

Connect your Stripe account and choose between request without payment, card pre-authorisation and instant booking.

Guests pay on a secure Stripe page. The money goes straight to your Stripe account, or to the property owner’s: HostlyApp never holds it and takes no commission. Stripe charges its own fees on each payment.

Connect Stripe

  1. Stays > Booking engine > Settings, Online payment section.
  2. Save the settings once, then click Connect my Stripe account.
  3. Create your account or connect the one you have, and follow Stripe’s steps (identity, bank account).

The status changes from waiting for Stripe to validate it to Stripe account ready to receive payments.

Choose how guests book

ModeWhat happens
Request without paymentThe guest sends a request without paying. You accept or decline it.
Request with card pre-authorisationThe card is pre-authorised when the request is sent. It is charged only if you accept; otherwise the hold is released. Reply within 6 days at most.
Instant booking, paid onlineThe guest pays straight away and the booking is confirmed automatically.

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Still need help?

Our team answers by email, Monday to Friday, 08:00–16:00 (Berlin time).

Get paid online with Stripe · HostlyApp Help Center