HostlyApp
Sign in

Your profile, language and password

Change your name, phone, the app language and your password, or reset it.

Click your initials, on the right of the top bar, then My profile.

My details

  • Name and phone (WhatsApp): the number is used to send you the cleaning brief and reports on WhatsApp.
  • Language of the app and of the messages you receive: the interface and your emails switch to this language.
  • Email: you log in with it. To change it, your current password is required.

Your role is set by an administrator, in Users.

Change your password

Enter your current password, then the new one (at least 12 characters) twice. Your other devices are logged out.

Forgotten password

On the login page, click the forgotten password link and enter your email. If an account exists, you receive a link to choose a new one. The link expires: if it no longer works, ask for another one.

Related articles

Still need help?

Our team answers by email, Monday to Friday, 08:00–16:00 (Berlin time).